Online exam proctoring technologies: Educational innovation or deterioration?

In short

A qualitative case study at a large South Korean university asks whether online proctoring improved assessment; the authors argue it damaged trust between students and staff and reduced the value of engagement.

What it looked at

A qualitative case study at a large, top-tier university in South Korea during the pandemic. It examines how proctoring technologies affected students' sense of themselves, relationships between students and teachers, and educational outcomes, using a theory of disciplinary governance.

What it means for teaching

Raises fairness and trust questions worth weighing before adopting proctoring, though it draws on a single university.

Limits

A qualitative case study at a single university, so findings may not carry to other institutions or countries.

Cited 188 times by other papers, as counted by OpenAlex in November 2026. A count measures attention, not quality.